HOW MAY I MAKE A GROOMING APPOINTMENT FOR MY PET?
For a limited time we are currently accepting new clients for Grooming services. Please call for availability (208) 607-9509. Many people come to K9 Mountain Resorts & Spa in person to kindly try to get their dog on the schedule. Unfortunately we get booked quickly and they all are greeted with the same message. “We wish we could, but there are simply no time slots available.”
WHAT IS YOUR STANDARD CANCELLATION POLICY FOR GROOMING RESERVATIONS?
We request a minimum 24-hour notice for cancellations. You can call or text (208) 607-9509. Grooming appointments that are not cancelled within 24 hours will be charged full price for no-call, no-show, last-minute cancellations.
WHAT IS YOUR NO-CALL/NO-SHOW AND LAST-MINUTE CANCELLATION POLICY?
No-Shows and last-minute cancellations are subject to the full price of the booked service, per pet. Credit/Debit card on file is required for all bookings. Grooming no-shows and last-minute cancellations less than 24 hours are charged full price for the missed service. We understand there may be emergency situations; we will take this into consideration and will try to work with you, but not on a repeated basis. Please understand and be respectful of our time as we are a by-appointment business and another client could have taken your appointment if we had known sooner.
HOW OFTEN SHOULD I GROOM MY DOG?
Grooming your dog is part of keeping them happy and healthy. Depending on breed, age, coat, and some health conditions, dogs should be groomed regularly every four to six weeks. Our grooming staff will be happy to discuss an appropriate schedule that is right for you and your dog!
HOW MUCH WILL IT COST TO GROOM MY DOG?
Grooming prices vary depending on breed, size, type of grooming, condition of coat, and cooperation in grooming. We will be happy to discuss our grooming options and prices with you over the phone or in person. To get the best quote, an in person evaluation will be needed.
DO YOU OFFER DAYCARE OR BOARDING SERVICES?
Yes we do! We have a bit more flexibility for scheduling boarding, but are quite often full. Give us a call at (208) 607-9509 to inquire about availability. We are in the process of expanding our boarding and daycare facilities to offer the best experience for your dog.
CAN I VISIT THE SPA WITH MY DOG?
We welcome you to stop by anytime, with or without your dog. We suggest you call in advance to make sure we are available at the Grooming Spa. (208) 607-9509
We are located 1 mile north of Victor, ID at 7313 ID-33 Scenic, Victor, ID 83455.
K9 Mountain Spa
(208) 607-9509
7313 S Hwy 33, Victor, ID 83455
SKUNKED! WHAT DO I DO? CAN YOU HELP?
REALITY CHECK: There is no quick fix for skunked dogs or carcass and/or manure rolling dogs. It’s a process. But DO NOT hose your dog down! Step #1 is to read the 911 reference from Pouch Paramedic. Decide what you’re willing to do.
WE CAN HELP, BUT… This basically shuts us down for a full 12 hour day. We have to charge enormous fees for de-skunking your dog. AND… It is impossible to remove the odor. We can only make it more tolerable. The odor will return, especially when wet, for up to a full year.
YOU MUST SCHEDULE IN ADVANCE: DO NOT Bring your dog to the Spa until we can schedule a full day to treat your dog. We are always happy to help with your understanding that it will cost you a lot and it doesn’t fix the problem. It just makes it more bearable.
